Terms and Conditions

1. Acceptance of Terms

By accessing or using the Seleric website at seleric.com, the dashboard at dashboard.seleric.com, or any related services (collectively, the "Platform"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, you must discontinue use of the Platform immediately.

These Terms apply to all visitors, registered users, and clients of Seleric Inc. ("Seleric", "we", "our", or "us").

2. Description of Services

Seleric provides a Structural Business Intelligence platform that ingests client data, maps signal relationships, builds causal models, and delivers intelligence, execution, and automation outputs. Services are delivered under one of the following arrangements:

• Pilot engagements: A structured system discovery engagement as described on the Platform.
• Ongoing service agreements: Continued delivery of intelligence, execution, and automation outputs per a separate agreement.
• Platform access: Use of specific modules (e.g., PDP Intelligence Engine, Performance Intelligence) via the dashboard.

The specific scope, deliverables, and commercial terms of any engagement are governed by a separate Order Form or Statement of Work ("SOW") entered into between Seleric and the client. In the event of conflict between these Terms and an SOW, the SOW prevails.

3. Eligibility

You must be at least 18 years of age and have the legal authority to enter into binding agreements on behalf of yourself or your organisation to use the Platform. By using the Platform, you represent and warrant that you meet these requirements.

4. Account Registration

To access certain features of the Platform, you may be required to register for an account. You agree to:

• Provide accurate, complete, and current information during registration
• Maintain the confidentiality of your login credentials
• Notify us immediately at hello@seleric.com if you suspect unauthorised access to your account
• Accept responsibility for all activity that occurs under your account

Seleric reserves the right to suspend or terminate accounts that are found to be inactive, fraudulent, or in violation of these Terms.

5. Client Data and Confidentiality

5.1 Ownership of Client Data

All data you connect to or upload into the Platform ("Client Data") remains your property. You grant Seleric a limited, non-exclusive licence to access and process Client Data solely to deliver the agreed services.

5.2 Seleric's Obligations

Seleric will:

• Process Client Data only as necessary to perform the services
• Implement reasonable technical and organisational measures to protect Client Data
• Not disclose Client Data to third parties except as required by law or with your written consent

5.3 Your Obligations

You represent and warrant that:

• You have the right to provide Client Data to Seleric for the purposes described
• Client Data does not infringe the intellectual property, privacy, or other rights of any third party
• You comply with all applicable laws in connection with your use of the Platform

6. Intellectual Property

6.1 Seleric's IP

All content, technology, methodologies, frameworks, models, software, and materials on the Platform — including the intelligence graph architecture, causal inference engine, signal mapping frameworks, and all associated documentation — are the exclusive property of Seleric Inc. or its licensors, protected by applicable intellectual property laws.

Nothing in these Terms grants you any ownership interest in Seleric's intellectual property.

6.2 Licence to Use the Platform

Seleric grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your internal business purposes during the term of your engagement or subscription.

6.3 Deliverable Outputs

Where Seleric produces reports, dashboards, analyses, or other deliverables for you as part of an engagement ("Outputs"), ownership of those Outputs will be specified in your SOW. Unless otherwise agreed in writing, Seleric retains ownership of all underlying methodologies and models; you receive a licence to use the Outputs for your internal business purposes.

6.4 Feedback

If you provide feedback, suggestions, or ideas regarding the Platform, you grant Seleric a perpetual, irrevocable, royalty-free licence to use that feedback for any purpose without obligation to you.

7. Prohibited Use

You agree not to:

• Use the Platform for any unlawful purpose or in violation of applicable laws or regulations
• Reverse engineer, decompile, disassemble, or attempt to derive the source code or underlying models of the Platform
• Copy, reproduce, distribute, or create derivative works from any part of the Platform without prior written consent
• Attempt to gain unauthorised access to any system, network, or data connected to the Platform
• Introduce malware, viruses, or any harmful code into the Platform
• Use the Platform to transmit spam, unsolicited communications, or misleading content
• Resell, sublicence, or otherwise commercialise access to the Platform without written authorisation from Seleric
• Scrape, crawl, or systematically extract data from the Platform by automated means

8. Payment Terms

8.1 Fees

Fees for services are set out in your SOW or as displayed on the Platform's pricing page. All fees are exclusive of applicable taxes unless stated otherwise.

8.2 Payment

Payment terms are as specified in your SOW. Unless otherwise agreed, invoices are due within 14 days of the invoice date.

8.3 Late Payment

Seleric reserves the right to suspend access to the Platform or pause delivery of services in the event of overdue payment. Interest may accrue on overdue amounts at the rate specified in the SOW or, if not specified, at 1.5% per month.

8.4 Refunds

Fees for completed pilot engagements or delivered services are non-refundable unless otherwise agreed in writing.

9. Confidentiality

Each party ("Receiving Party") agrees to keep confidential all non-public information disclosed by the other party ("Disclosing Party") that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and circumstances of disclosure ("Confidential Information").

The Receiving Party agrees to:

• Use Confidential Information only for the purposes of the engagement
• Not disclose Confidential Information to any third party without the Disclosing Party's prior written consent
• Protect Confidential Information with at least the same degree of care it uses to protect its own confidential information, but no less than reasonable care

Confidentiality obligations do not apply to information that: (a) is or becomes publicly known through no fault of the Receiving Party; (b) was already known to the Receiving Party prior to disclosure; (c) is independently developed without use of the Confidential Information; or (d) is required to be disclosed by law or court order.

10. Disclaimers

10.1 No Warranty

THE PLATFORM AND ALL SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. SELERIC EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.2 No Guarantee of Results

Seleric's intelligence outputs, causal models, and recommendations are based on available data and analytical methods. Seleric does not guarantee specific business outcomes, revenue improvements, or other results from use of the Platform or services. All business decisions made in reliance on Seleric's outputs remain your responsibility.

10.3 Third-Party Services

The Platform may integrate with or rely on third-party services. Seleric is not responsible for the availability, accuracy, or performance of any third-party service.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• SELERIC'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO SELERIC IN THE THREE (3) MONTHS PRECEDING THE CLAIM.
• SELERIC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Seleric and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your use of the Platform in violation of these Terms; (b) your breach of any representation or warranty herein; or (c) any third-party claim relating to your Client Data.

13. Term and Termination

13.1 Term

These Terms remain in effect for as long as you use the Platform or are party to an active engagement with Seleric.

13.2 Termination by You

You may stop using the Platform at any time. To close your account, contact hello@seleric.com. Termination does not entitle you to a refund of any fees already paid.

13.3 Termination by Seleric

Seleric may suspend or terminate your access to the Platform immediately and without notice if you breach these Terms, fail to pay amounts due, or if Seleric ceases to offer the Platform.

13.4 Effect of Termination

Upon termination: (a) all licences granted to you cease; (b) you must stop using the Platform; (c) provisions that by their nature should survive termination (including Sections 6, 9, 10, 11, 12, and 15) will remain in force.

14. Modifications to the Platform and Terms

Seleric reserves the right to modify, suspend, or discontinue any part of the Platform at any time without liability to you. We may also update these Terms from time to time. Material changes will be communicated via the Platform or by email. Continued use of the Platform after changes take effect constitutes your acceptance of the revised Terms.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of India, without regard to conflict of law principles. Any dispute arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation between the parties. If unresolved within 30 days, disputes shall be subject to the exclusive jurisdiction of the courts located in [City, India — insert applicable jurisdiction].

16. General Provisions

• Entire Agreement: These Terms, together with any applicable SOW or Order Form, constitute the entire agreement between you and Seleric regarding the Platform and supersede all prior agreements.
• Severability: If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force.
• Waiver: Seleric's failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
• Assignment: You may not assign these Terms or any of your rights hereunder without Seleric's prior written consent. Seleric may assign these Terms freely.
• Force Majeure: Seleric is not liable for any failure or delay in performance caused by circumstances beyond its reasonable control.

17. Contact

For questions about these Terms, please contact:

Seleric Inc.
Email: hello@seleric.com
Website: https://seleric.com